English
2024
November 7
Important: End of provision for ScanSnap Manager and related support
Summary
We ended the provision of the driver software ScanSnap Manager and related support on November 7, 2024.
Please use the successor software ScanSnap Home from now on.
Refer to the following URL for details:
https://www.pfu.ricoh.com/global/scanners/topics/news20230606/
May 14
Important: Schedule for ending provision of ScanSnap Manager and related support
Summary
We will end the provision of the popular ScanSnap Manager service and related support in October 2024.
We have already stopped adding new functions to ScanSnap Manager. In its place, the fully updated software ScanSnap Home is now available.
If you are still using ScanSnap Manager, please move over to ScanSnap Home by October 31, 2024.
Refer to the following URL for details:
https://www.pfu.ricoh.com/global/scanners/topics/news20230606/
April 9
Important: Schedule for ending provision of the [Scan to Google Drive] function and related support
Summary
Along with the Google security enhancements, we will end the provision of the [Scan to Google Drive] function and related support for ScanSnap Manager in July 2024.
We have already stopped adding new functions to ScanSnap Manager. In its place, the fully updated software ScanSnap Home is now available.
If you are still using the [Scan to Google Drive] function, please move over to ScanSnap Home or use another function of ScanSnap Manager.
Refer to the following FAQ webpage for details:
https://scansnap-faq.pfu.ricoh.com/hc/en-us/articles/29886554283801
January 30
Important: Schedule for ending provision of CardMinder and related support
Summary
We will end the provision of the popular CardMinder service and related support in April 2024.
We have already stopped adding new functions to CardMinder. In its place, the fully updated software ScanSnap Home is now available.
If you are still using CardMinder, please move over to ScanSnap Home by April 30, 2024.
2023
November 30
Introducing ScanSnap Home
Summary
ScanSnap Home for Windows/Mac can be used with ScanSnap iX1600, iX1400, iX1300, iX100, SV600, iX1500, iX500, S1300i, S1100, or S1100i. Please migrate from ScanSnap Manager to ScanSnap Home for Windows/Mac.
Refer to the following URL for details:
https://www.pfu.ricoh.com/global/scanners/scansnap/sshome/
August 25
"ScanSnap Home for iOS/Android" has now been released!
Summary
Notice for ScanSnap iX1600/iX1500/iX1300/iX100 Users
ScanSnap Home for iOS/Android, a new mobile application that makes using ScanSnap from your smartphone easy and convenient, has now been released.
ScanSnap Home for iOS/Android enables you to scan data to your smartphone and set up the ScanSnap Cloud settings with a new, intuitive UI.
Search for and download "ScanSnap Home" on App Store/Google Play.
For more details, visit the following website that introduces this application.
Website: https://www.pfu.ricoh.com/global/scanners/scansnap/homemobile/
The target model
iX1600/iX1500/iX1300/iX100
The target area
Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Indonesia, Ireland, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Romania, Saudi Arabia, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Thailand, United Arab Emirates, United Kingdom, United States
June 13
Important: Schedule for ending provision of ScanSnap Organizer and related support
Summary
We will end the provision of the popular ScanSnap Organizer service and related support in November 2023.
We have already stopped adding new functions to ScanSnap Organizer. In its place, the fully updated software ScanSnap Home is now available.
If you are still using ScanSnap Organizer, please move over to ScanSnap Home by November 30, 2023.
Important: Schedule for ending provision of ScanSnap Receipt and related support
Summary
We will end the provision of the popular ScanSnap Receipt service and related support in November 2023.
We have already stopped adding new functions to ScanSnap Receipt. In its place, the fully updated software ScanSnap Home is now available.
If you are still using ScanSnap Receipt, please move over to ScanSnap Home by November 30, 2023.
June 6
Important: Schedule for ending provision of ScanSnap Manager and related support
Summary
We will end the provision of the popular ScanSnap Manager service and related support in October 2024.
We have already stopped adding new functions to ScanSnap Manager. In its place, the fully updated software ScanSnap Home is now available.
If you are still using ScanSnap Manager, please move over to ScanSnap Home by October 31, 2024.
Refer to the following URL for details:
https://www.pfu.ricoh.com/global/scanners/topics/news20230606/
March 23
Notice for ScanSnap Manager Users
Summary
ScanSnap Home, the successor to ScanSnap Manager, is an all-in-one software that allows all necessary operations, from scanning documents to managing and using scanned data, to be carried out in one place.
Furthermore, since ScanSnap Home 2.10.0 or later is license-free, it can be used without needing to worry about the number of users and computers to be used.
New functions will no longer be provided for ScanSnap Manager, so to continue enjoying new functions in the future, please try out ScanSnap Home.
Refer to the following URL for details:
https://www.pfu.ricoh.com/global/scanners/scansnap/software/sshome/
January 31
Important: Discontinuation of ScanSnap Evernote Edition Software Support
Summary
Product support for ScanSnap Manager Evernote Edition was discontinued on September 30, 2021. Accordingly, software downloads and the tool for converting ScanSnap Evernote Edition to ScanSnap iX500 will no longer be available to use from March 31, 2023.
If you have not yet converted to iX500, please do so as soon as possible.
Please refer to the following webpage for details about the conversion tool.
https://www.pfu.ricoh.com/global/scanners/scansnap/evernote/
Notice for ScanSnap iX1600 Users
Summary
To ScanSnap iX1600 users
The new update for ScanSnap Home/ScanSnap Manager has been released.
Apply the latest update.
Change in the update
- Improved the color of output images
Notice for ScanSnap Manager Users
Summary
Thank you for using ScanSnap.
This is to inform ScanSnap Manager users about the successor to ScanSnap Manager.
ScanSnap Home is now available from ScanSnap. This all-in-one software allows all necessary operations, from scanning documents to managing and using scanned data, to be carried out in one place.
Migrate ScanSnap Manager to ScanSnap Home to try out the new functions.
Refer to the following URL for details:
https://www.pfu.ricoh.com/global/scanners/scansnap/software/sshome/
2022
June 23
Notice for ScanSnap iX1400 Users
Summary
To ScanSnap iX1400 users
The new update for ScanSnap Home/ScanSnap Manager has been released.
Apply the latest update.
Change in the update
- Improved the color of output images
2020
July 14
ScanSnap Cloud services are now available
Summary
ScanSnap Cloud, which allows you to use a variety of cloud services by simply performing a scan, is now available.
For details, refer to the ScanSnap Cloud website.
If the [Install Updates] button is enabled, click the button and update ScanSnap Home to the latest version.
The target model
iX1500/iX500/iX100
The target area
Thailand, Philippines, Malaysia
ScanSnap accounts are now available
Summary
Activating the license with a ScanSnap account is recommended.
Once the license is activated with a ScanSnap account, you can use this device with another computer that you have signed in to with the ScanSnap account.
For details, refer to the ScanSnap Help.
If the [Install Updates] button is enabled, click the button and update ScanSnap Home to the latest version.
The target area
Thailand, Philippines, Malaysia
June 25
ScanSnap Manager is Now Compatible with the ScanSnap iX1500
Summary
ScanSnap Manager is now compatible with ScanSnap iX1500 and the latest operating systems.
Refer to the following URL for details.
https://www.pfu.ricoh.com/global/scanners/topics/news200625.html
2019
August 20
Important notice for ScanSnap Evernote Edition users
Summary
This is an important notice about the upcoming macOS (Catalina).
ScanSnap Manager Evernote Edition is not available on the macOS 10.15 Catalina.To keep using your ScanSnap on the macOS, use ScanSnap Home.
Details
No further updates will be provided to ScanSnap Manager Evernote Edition.
ScanSnap Manager Evernote Edition is not available on the macOS as it does not support any 32-bit applications.
To keep using your scanner, change your ScanSnap Evernote Edition to iX500 by updating its firmware, and use it with ScanSnap Home, the successor to this software.
For more details on how to change, refer to below.
https://www.pfu.ricoh.com/global/scanners/scansnap/evernote/index.html
For China, refer to below.
https://www.pfu.ricoh.com/global/scanners/scansnap/evernote/index-ch.html
August 6
Important notice for ScanSnap software users
Summary
This is an important notice about the upcoming macOS (Catalina).
***For users of iX500, iX100, SV600, S1300i, S1100i, S1100***
The ScanSnap software you are using is not available on the macOS 10.15 Catalina. To keep using your ScanSnap on the macOS, use ScanSnap Home.
Details
No further updates will be provided to the ScanSnap software you are using.
The ScanSnap software is not available on the macOS as it does not support any 32-bit applications.
If you want to keep using your ScanSnap after updated your OS, ScanSnap Home, the successor to this software, is required.
For details on ScanSnap Home, refer to below.
https://www.pfu.ricoh.com/global/scanners/scansnap/software/sshome/index.html
For details regarding installation of ScanSnap Home, refer to "Let's Get Started" at http://scansnap.com/m.
***For users of S1500, S1500M, S1300***
The ScanSnap software you are using is not available on the macOS 10.15 Catalina.
We would suggest using your ScanSnap with the current version of macOS.
Or upgrading your ScanSnap to a recent model.
Details
No further updates will be provided to the ScanSnap software you are using.
The ScanSnap software is not available on the macOS as it does not support any 32-bit applications.
If you will use macOS 10.13 or earlier, you can keep using ScanSnap S1500,S1500M, and S1300.
When you use macOS 10.14 or later, please consider purchasing a ScanSnap that is currently available.
February 26
ScanSnap Cloud services are now available
Summary
ScanSnap Cloud, which allows you to use a variety of cloud services by simply performing a scan, is now available.
For details, refer to the ScanSnap Cloud website.
If the [Install Updates] button is enabled, click the button and update ScanSnap Home to the latest version.
The target model
iX1500/iX500/iX100
The target area
Australia, New Zealand, Indonesia, Singapore
ScanSnap accounts are now available
Summary
Activating the license with a ScanSnap account is recommended.
Once the license is activated with a ScanSnap account, you can use this device with another computer that you have signed in to with the ScanSnap account.
For details, refer to the ScanSnap Help.
If the [Install Updates] button is enabled, click the button and update ScanSnap Home to the latest version.
The target area
Australia, New Zealand, Indonesia, Singapore
2017
April 13
ScanSnap Cloud app update with new features
Summary
ScanSnap Cloud update includes new image capture capability from smartphone directly to your cloud provider, full OCR for searchable PDFs and integration with Concur Expense and QuickBooks Online. Click to install now!
The target model
iX500/iX100
The target area
EU only
ScanSnap Cloud
Summary
Announcing new ScanSnap Cloud capabilities! Users will now have access to full OCR for searchable PDFs, and the ability to snap photos from a smartphone camera straight to favorite cloud services.
Download the new ScanSnap Cloud! It's simple, give it a try!
The target model
iX500/iX100
The target area
North America only
2016
December 7
ScanSnap Cloud
Summary
ScanSnap Cloud now offers integrations with Microsoft OneDrive for Business, LedgerDocs, and Rocket Matter to make scanning into organizational workflows easier than ever before. Business, accounting and legal professionals can scan business critical documents into their content management systems with the push of a button.
Have you downloaded ScanSnap Cloud yet? It's easy, give it a try!
The target model
iX500/iX100
The target area
North America only
Novemver 30
ScanSnap Cloud
Summary
New Feature! You can choose an entirely new way to scan with "ScanSnap Cloud."
ScanSnap Cloud is an exciting new optional feature that delivers scans automatically from your ScanSnap scanner to your favorite cloud services without connection to a computer or mobile device.
Please click ScanSnap Cloud above to learn more.
The target model
iX500/iX100
The target area
EU only
October 27
How to fix compatibility problems with ScanSnap on macOS Sierra
Summary
This announcement provides details on the fixes available now.
September 26
Updated Notice on ScanSnap Compatibility Status with macOS Sierra
Summary
This announcement provides an updated notice about the ScanSnap compatibility problems with macOS Sierra previously posted on September 15, 2016.
September 15
ScanSnap compatibility status with macOS Sierra
Summary
Serious problems have been found in ScanSnap applications.
Please do not use ScanSnap applications on macOS Sierra.
We will announce further information later.
June 7
ScanSnap Cloud
Summary
New Feature! You can choose an entirely new way to scan with "ScanSnap Cloud."
ScanSnap Cloud is an exciting new optional feature that delivers scans automatically
from your ScanSnap scanner to your favorite cloud services without connection to a
computer or mobile device.
Please click ScanSnap Cloud above to learn more.
The target model
iX500/iX100
The target area
North America only



