When an error message appears during scanning

When an error message appears during scanning, perform the following:

1. Check if the last scanned page is the same as the original.
   
   HINT

   • [(None)] is displayed when the last scanned page is not found.
2. Perform either of the following:
   
   • Continue scanning
   • Stop scanning

To continue scanning

You can continue scanning only when the error message appears in the following cases:

• No document was detected in the ADF paper chute (cover).
• Paper jam occurred.
• The ADF top section was opened.
• A Carrier Sheet was loaded.
• You tapped on [Tap here to cancel] during scanning.

To continue scanning, perform the following:

1. Load the remaining pages in iX500.
   
   ATTENTION

   • Remove any pages inside iX500.
2. Tap [Continue] to resume the scan.
   
   Scanning resumes.
   The scanned image is saved when the scanning is completed.

To stop scanning

1. Tap [Stop].
   
   A confirmation message appears asking whether or not to delete the scanned image.
   Tap [Yes] to delete the scanned image.
   Tap [No] to save the scanned image.

HINT

• When you tap [No] to save the scanned image as a PDF file, the remaining pages will be saved as another PDF file.
  To manage these two files as a single PDF file, tap [Yes] and try scanning again from the beginning.