Files cannot be saved to the photo album.

Cause

Possible causes are:

• Disk space in the mobile device is insufficient.
• In iOS 6.0, the option specified by [Privacy] → [Photos] → [ScanSnap] is set to off in the [Settings] app.

Resolution

Perform the following:

• Delete unnecessary files to secure enough disk space in the mobile device.
• In iOS 6.0, set the option on by selecting [Privacy] → [Photos] → [ScanSnap] in the [Settings] app.