Preview of the file cannot be displayed.

Cause

Possible causes are:

• There is not enough memory in the mobile device.
• The resolution of the scanned image is high.
• A PDF file that cannot be displayed in ScanSnap Connect Application is selected.

Resolution

Perform the following.

• Exit other applications running in the background with the multitasking feature (which allows multiple applications to run at the same time), or restart the mobile device.
• Specify a lower resolution in ScanSnap Manager in the computer, and scan the document again.
• In Adobe Acrobat, check the compatibility of the PDF file. If a particular version is set for [Can be Opened by:] ([File] menu → [Properties] → [Security] tab), either specify an earlier version or change the setting to allow all versions of Acrobat.
  For details about configuring this setting, refer to the manual/Help of Adobe Acrobat.